Denco Area 9-1-1 District (Denco 9-1-1), providing 9-1-1 services to nearly 800,000 people in 33 jurisdictions throughout North Texas, recently worked with GeoComm to bring indoor maps to 86 K-12 public schools throughout the region.
This project addressed the challenges of locating 9-1-1 callers indoors by utilizing GeoComm Indoor Maps and Denco 9-1-1’s GIS data to extend Emergency Communications Centers (ECCs) mapping capabilities. By addressing the challenges and establishing an indoor mapping program, Denco 9-1-1 empowered themselves with a visual representation of indoor spaces providing 9-1-1 actionable location information for improved emergency response situational awareness.
With the addition of indoor maps for their area public schools, Denco 9-1-1 telecommunicators are now able to clearly tell where 9-1-1 calls inside school buildings are coming from. The consumable location information includes specifics such as room number, common area locations, clearly-defined exterior entrances, interior door locations, security cameras, and more.
“As location accuracy improves, the ECCs in the district will receive location information identifying not only the building from where the 9-1-1 call originates, but more precise location information within the building. The addition of indoor maps integrated with our 9-1-1 software supports emergency personnel identification of specific room locations of 9-1-1 callers,” Greg Ballentine, Executive Director, Denco Area 9-1-1 District.
