The Ambulance Radio Programme (ARP) was established by the Association of Ambulance Chief Executives (AACE) and the Department of Health and Social Care (DHSC) to deliver critical technological system improvements, providing enhanced communications between Ambulance Trusts, the NHS and other emergency responders.
To do this ARP has funded a new and improved mobile data system called the National Mobilisation Application (NMA), which has been developed in collaboration with mobile data experts Terrafix and delivers the most up-to-date and detailed mapping of Britain’s rural and urban areas including highly accurate road and addressing information.
DHSC contracted Terrafix via their Public Sector Geospatial Agreement (PGSA) licence to build the application on behalf of ambulance services.
Crucially, the PSGA licence enabled Terrafix to integrate OS addressing, roads and mapping products such as OS Zoomstack, OS MasterMap Highways Network and AddressBase Plus into the NMA, therefore, bringing navigation in line with the same OS datasets in every NHS computer aided dispatch (CAD) system used in emergency control rooms across the country.
Not only does this mean that all NHS services will be accessing and using the same and most authoritative addressing and mapping data in Great Britain, but ambulances no longer need to be taken off the road to download the latest mapping and navigation data.
The new service no longer requires manual data uploads as mapping updates can now be streamed to the in-cab technology using designated Wi-Fi hubs at key operational sites.
Yorkshire Ambulance Service (YAS) NHS Trust has recently gone live with the service and is now commencing a roll-out across the fleet of over 650 ambulances and rapid response vehicles.
Simon Marsh, chief information officer at YAS NHS Trust and project sponsor said, “YAS is proud to be the first to implement the new solution into our ambulance and rapid response vehicle fleet. Having access to accurate and up-to-date mapping is essential to all the emergency services, and with ambulances it can make all the difference to our patient care and response times through improved navigation.”
OS has a long history of supporting emergency services with authoritative location data. The PSGA provides access to OS data for all the emergency services and has become essential in daily operations across the police, fire, ambulance, and coastguard services.
ARP director Duncan Bray said, “This is a huge program and one which has been underpinned by excellent collaboration, from technology services to data providers. We are delighted to be rolling out the service across the country and delivering a positive impact across the ambulance services using it. Ultimately, we want to have a national solution that supports all ambulance services to respond to emergencies in a quick, safe, and efficient way. Accurate mapping is crucial and providing access to the latest data will deliver huge benefits to everyone.”
Chris Green, Managing Director of Terrafix added, “Terrafix are extremely proud to have been awarded both the National Mobilisation Software and National Vehicle Hardware contracts by the DHSC. Together, both contracts provide a completely new, cutting-edge solution for all Ambulance Trusts. After researching all possible mapping products, it was clear that OS Mapping was by far the best choice to use. The mapping underpins the National Mobilisation Application’s functionality. With accurate data and regular updates, the feature-rich mapping facility will provide ambulance crews with the best possible methods of routing and navigation.”
“As Terrafix are also heavily involved in providing the Field Services contract to support the Ambulance Trusts throughout the product lifecycle, it is vital that to deliver the optimum performance, the software and primarily the mapping remain completely accurate and up-to-date giving the frontline workforce the best user experience possible.”
