With the new way of life and changing norms during and post pandemic, businesses and companies are striving to improve their operational efficiencies to provide customer satisfaction. With COVID-19’s immediate impact on the supply chain and logistic industry, companies are now trying to ‘redefine’ the management of the entire supply chain model. In today’s digital era, it is imperative for companies to reimagine the relationships with suppliers to promote partnerships as opposed to traditional supply relationships and give rise to innovation. It is crucial to understand the requirements from first mile to the last mile deliveries in a supply chain model. Within this context, digital technologies such as location intelligence (LI), AI, IoT, blockchain and machine learning is being used to promote visibility, tracking, and forecasting of the products. Thus, LI becoming an integral part of business across the supply chain and logistics is no exception.
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