Communications Data Group (CDG) has announced the launch of active tracking, dynamic route building, and Liveshare capabilities for its integration between Samsara and CDG’s MBS (Modularity Billing System) consumer and enterprise BSS/OSS solution.
This evolution of CDG’s existing integration with Samsara allows MBS to determine a technician’s current location, status, and proximity to open orders and tickets. In addition, MBS can now dynamically build routes within Samsara’s platform based on assigned jobs assigned. This integration also exports live GPS location data from Samsara to notify customers when technicians are enroute.
According to CDG’s Vice President of Product Development, Mike Chalk, “Deepening our MBS integration with Samsara allows us to promote our operator-driven mission by advancing MBS’s workforce planning capabilities, as well as enhancing the provider’s customer experience.”
Samsara’s Connected Operations Platform makes it easy for organizations to access, analyze, and act upon real-time data from warehouses, trucks, trailers, and equipment to improve their safety, efficiency, and sustainability. With an open API, Samsara’s platform enables customers to connect their third-party applications and unlock a holistic view of their physical operations.
