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Location Data Privacy Takes Centerstage in US as FCC, FTC Crack Down on Violators

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Location Data Privacy Takes Centerstage in US as FCC, FTC Crack Down on Violators

The US Supreme Court ruling that overturned Roe v. Wade has once again brought the spotlight on location data privacy — the ways tech companies collect vast amounts of user location data, and work, many times in hand in hand with law enforcement agencies, in complete violation of existing laws and people’s privacy.

The Federal Communications Commission (FCC) is now investigating mobile carriers over their policies around collection, storage and sharing of geolocation data of users. On July 19, FCC Chairwoman Roseworcel sent a communication to top 15 mobile carries asking to explain what they do with mobile location they collect from the users.

The recipients include the big three carriers AT&T, T-Mobile, and Verizon; cable companies Comcast and Charter, which resell mobile service; mobile operators Consumer Cellular, C-Spire, Dish, Google, H2O Wireless, Lycamobile, Mint Mobile, Red Pocket, and US Cellular; and Best Buy Health, which operates the medical-focused Lively mobile service.

The carriers have been given time till August 3, 2022 to respond. 

This comes close on the heels of an announcement by Federal Trade Commission that it too was looking to crack down on “the shadowy ad tech and data broker ecosystem where companies have a profit motive to share data at an unprecedented scale and granularity”.

In a blog post on July 11, Kristin Cohen, Acting Associate Director, FTC Division of Privacy & Identity Protection, wrote that FTC was fully committed to enforcing the law against illegal use and sharing of highly sensitive data, especially when it comes to people’s location, health, and other sensitive information. 

ALSO READ: Google Under Lens Over Promise to Protect User Location Data, Again

What is the FCC saying?

The FCC letter asks carriers to explain how long users’ geolocation data is retained, and why and what the current safeguards are to protect this sensitive information. 

Roseworcel’s communication also seeks to investigate the carriers about their processes for sharing subscriber geolocation data with law enforcement agencies as well as data sharing agreements with other third parties. The carriers have also been asked to explain whether and how consumers are notified when their geolocation information is shared with third parties. 

Stating that mobile internet service providers are uniquely situated to capture a trove of data about their own subscribers, the letter notes that “the highly sensitive nature of this data — especially when location data is combined with other types of data — and the ways in which this data is stored and shared with third parties is of utmost importance to consumer safety and privacy.”

This data includes the subscribers’ actual identity and personal characteristics, geolocation data, app usage, and web browsing data and habits, and could jeopardize a user’s safety and security if not handled properly.

This latest FCC probe is in line with the commission’s continuing attempts to protect user privacy. Earlier, in February 2020, it had held the country’s four largest wireless carriers — AT&T, Verizon, Sprint and and T-Mobile — guilty of improperly disclosing some consumer real-time location data, and imposed penalties of more than USD 200 million. 

At that time, there was largescale outrage over reports that aggregators were able to buy user data from wireless carriers and sell “location-based services to a wide variety of companies” and others, including bounty hunters.

The US communications law prohibits telecom carriers from using or sharing private information except under specific circumstances.

What is the FTC saying?

In her blog, Cohen observed that among the most sensitive categories of data collected by connected devices are a person’s precise location and information about their health. 

“Smartphones, connected cars, wearable fitness trackers, smart home” products, and even the browser you’re reading this on are capable of directly observing or deriving sensitive information about users,” she noted.

Location information of all these consumers are constantly being tracked because these devices regularly ping cell towers, interacting with WiFi networks, capturing GPS signals, and otherwise creating a comprehensive record of their whereabouts. 

Consumer location data can reveal a lot about people — where they work, study, socialize, worship, or even seek medical treatment. “While many consumers may happily offer their location data in exchange for real-time crowd-sourced advice on the fastest route home, they likely think differently about having their thinly-disguised online identity associated with the frequency of their visits to a therapist or cancer doctor,” the FTC noted.

Cohen also pointed to the fact that beyond the obvious location information generated by these devices, millions of people also actively generate their own sensitive data, including by using apps to test their blood sugar, record their sleep patterns, monitor their blood pressure, or track their fitness, or sharing face and other biometric information to use app or device features. “The potent combination of location data and user-generated health data creates a new frontier of potential harms to consumers,” she observed.

Stating that while conversation about technology tends to focus on benefits, the “behind-the-scenes irony” needs to be examined in the open. And the marketplace for this information is opaque and once a company has collected it, consumers often have no idea who has it or what’s being done with it, as once collected, this data “enters a vast and intricate sales floor frequented by numerous buyers, sellers, and sharers”.

ALSO READ: DHS Found Buying Location Data of Millions From ‘Data Brokers’

Calling this a “murky marketplace” of data aggregators and brokers, Cohen pointed particularly to companies that collect information from multiple sources and then sell access to it (or analyses derived from it) to marketers, researchers, and even government agencies.

The misuse of this mobile location data and health information exposes consumers to significant harm. The innocent consumers may be subjected to phishing scams or identity theft, while in worst situations they could be easy target of stalkers. 

Cohen said the FTC would use “the full scope of its legal authorities” to protect consumers’ privacy, and would “vigorously enforce the law if we uncover illegal conduct that exploits Americans’ location, health, or other sensitive data”. 

Post Roe v Wade

Debates over user data privacy has taken the centerstage especially after the US Supreme Court’s decision overturning Roe v. Wade. There are now widespread concerns that harvesting health and location data could be used for profiling and exploiting, and even spying and stalking of people from states where abortion is banned visiting clinics in other states. 

At that time, a few location intelligence players were found selling location data of users to authorities. Last week, Sen. Warren, announced data brokers SafeGraph and Placer.ai made a permanent commitment to not sell location data of individuals visiting abortion clinics.

There are also concerns that the exposure of health information, especially data related to sexual activity or reproductive health, may subject people to discrimination, stigma, mental anguish, or other serious harms.

In addition to this, there is also the spotlight on ways tech companies share this data with even the law enforcement agencies in violating people’s privacy, and thus endangering many innocent people. 

This concern gets further validated with the recent revelation that the Department of Homeland Security (DHS) has been buying, without any warrants, location data of millions of cellphone users from third party players to track movements of civilians.

Acts to protect data privacy

The United States doesn’t have a comprehensive federal law on data privacy, and Congress is under increasing pressure to come up with one soon. There are already a couple of bills that have been introduced in Congress. 

There is a bipartisan legislation that seeks to curtail this overwhelming power of the enforcement that violate people’s privacy. The Fourth Amendment Is Not For Sale Act require the government to secure a court order before obtaining Americans’ data, such as location information from smartphones or from data brokers. 

ALSO READ: Location Data Protection — A Tale of Two Countries

There is another bill similar in nature that seeks to protect the privacy of data. Introduced by Sen. Elizabeth Warren and a group of other Democratic lawmakers in early June, the Health and Location Data Protection Act (HLDPA) seeks to make it “unlawful for data brokers to sell, resell, license, trade, transfer, share, or otherwise provide or make available any of the following forms of data, whether declared or inferred, of an individual”.

In the absence of a federal laws, some states have passed their own laws to protect consumer privacy. It’s time now that state laws such as CCPA serve as pilot programs for members of Congress as they consider how to regulate big tech and move on consumer data privacy.

Google Under Lens Over Promise to Protect User Location Data, Again

Google Under Lens Over Promise to Protect User Location Data, Again

Google is once again in eye of the storm over tracking users via location data. Close on the heels of a shocking reveal by the American Civil Liberties Union (ACLU) that the Department of Homeland Security (DHS) has been buying location data of millions of cellphone users from third party players, an investigation by Tech Transparency Project (TTP), an initiative by the Campaign for Accountability, shows how the search engine giant’s technology allows for unwanted surveillance that can expose a user’s location. 

The TTP investigation, which comes following the US Supreme Court ruling that overturned Roe v. Wade, thus essentially taking away the constitutional right to an abortion, exposes the risks Google exposes its users to, including abortion seekers, victims of domestic abuse or stalking, and others who want to protect their privacy. 

ALSO READ: DHS Found Buying Location Data of Millions From ‘Data Brokers’

Explaining about its investigation in a post titled “Google Has a Stalking Problem”, TTP wrote that though Google has banned some ‘stalkerware’ apps, “but the company makes it alarmingly easy to use its tools and apps to track the location of other users, creating new risks in the post-Roe era”.

Google had announced on July 1, following the Supreme Court decision overturning Roe v. Wade, that it if its systems identified that someone had visited certain medical facilities – such as counseling centers, domestic violence shelters, abortion clinics, fertility centers, addiction treatment facilities, weight loss clinics, cosmetic surgery clinics, and others – such entries would be deleted from its Location History soon after their visit. 

Google’s announcement, while welcomed, was met with a lot of ridicule and cynicism given the tech giant’s long history of making a business by violating data privacy norms. 

What the investigation revealed

Though Google announced that the move will take place soon, in the next few weeks, the TTP investigation found that an abortion clinic’s exact location remained in Google’s location history for more than two weeks. The TTP investigation was simple — carrying a smartphone to an abortion clinic. The exact route taken and time spent at Planned Parenthood clinic, an abortion clinic based in Washington, D.C., was also available on the user’s Google Maps app. 

Google location data
Photo courtesy of TTP

The other simple investigation by TTP found that if an Android user could get access to another user’s device and log into their own Google Play Store account, the location history of the latter would then be visible to the former, without the latter having any idea that they could be tracked.

Google location data
Photo courtesy of TTP

As part of its investigation, TTP followed up on the expose by one Pieter Arntz, a researcher. September 2021, Arntz had described in his Malwarebytes blog how he had logged into his Google Play Store account from his wife’s phone. Arntz said he was simply looking to install an app, and at the time happened to have his Google Maps Timeline feature enabled. After downloading the app, he forgot to log out of the Google Play Store, but revealed that shortly afterwards he started receiving location updates from his wife’s phone even though her own phone’s location history was switched off. 

Arntz then contacted Google urging them to sort about this privacy/security issue. 

However, TTP’s recent experiment found that even after 10 months, the issue very much exists and Google has failed to close this dangerous loophole.

ALSO READ: Location Data Protection – A Tale of Two Countries

As part of another investigation based on a Reddit post by a man who said he could track the location of his then-girlfriend after logging in to his Gmail account on her phone. TTP used the the same two Android phones and Google accounts, TTP found that one of the users could subsequently view the other’s locations and routes on their own phone if they had earlier logged into their Play Store Account on the latter’s phone.

Google location data
Photo courtesy of TTP

“It is easy to contemplate a scenario in which a spouse, parent, or employer might log in to the Play Store on someone else’s phone. Anyone who provides technical help to someone else, buys them an app, or manages something on their device might have a reason to log in to Google Play. Someone with ill intent could easily log in to the Play Store under the guise of looking at a photo or website on another person’s phone,” TTP said.

Arntz had also pointed out that what makes users particularly vulnerable is Google does not send notification to a user when another account logs into the Play Store on their device.

Google’s track record of privacy violations

Google has a long track record user data privacy violation, and has many times faced criticism, penalties and even litigations, over collection and storage of user location data. A 2018 investigation by Associated Presshad found that even when a user has their location history disabled, Andriod phones continue to track their location, which is stored for months on.

Further, Google has many times been accused of collaborating with law enforcement agencies by sharing user data, even though the company claims it follows the strictest of procedures before complying with such request.

“Government agencies from around the world ask Google to disclose user information. We carefully review each request to make sure it satisfies applicable laws. If a request asks for too much information, we try to narrow it, and in some cases we object to producing any information at all. We share the number and types of requests we receive in our Transparency Report,” Google states on its website.

However, as recently as 2021, an accidentally unsealed court document showed that the federal investigators were secretly ordering Google to provide data on anyone typing in certain search terms. “There are fears such keyword warrants threaten to implicate innocent Web users in serious crimes and are more common than previously thought,” Forbes wrote in its report.

With data privacy again taking centerstage, particularly in a post-Roe era, Google sure has to pull up its socks.